Sprint Smart Messaging...
Do you ever find yourself playing phone tag with a customer, forgetting to check voicemail, or placing customers on hold?
Converts missed calls and voicemails into text conversations by automatically texting back customers, re-engaging missed customers before they move on and call a competitor instead...
Trusted Sprint Partner For Over 25 Years
Smart Messaging Features
What is Smart Messaging?
Sprint Smart Messaging is a cloud-hosted business communication service that helps businesses increase selling opportunities by converting missed calls and voicemails into text conversations. Smart Messaging does this by automatically texting back customers on behalf of the business.
Smart Messaging Features
Smart Messaging is ideal for any business, but especially small-medium
businesses or chains with a local presence. It works with any new or existing business phone line. If a customer has an existing phone line there is no need to switch to Sprint as Smart Messaging is carrier-agnostic. If the business has no existing phone line they will be given a new number. Smart Messaging supports both mobile and fixed lines.
Problems Solved
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Calls interrupt employees’ focus on in-store tasks or customers
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Missed calls, sending customers to voicemail, or putting customers on hold during busy, peak or off hours
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Hiring additional employees just to answer phones
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Lack of responsiveness and bad customer experience
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Using personal mobile numbers to communicate with customers
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Attracting new customers or exploring new communication channels
Customer Benefits
Call Rescue
Saves customers whose calls businesses miss (62% of the time!). By automatically texting the caller back, businesses serve customers even when they can’t grab the phone at that moment
No Lost Sales
Makes businesses more responsive to calls (and missed calls)
Nothing Required
No need to download any apps, jump through any hoops, or learn anything new
Send & Receive Texts
Which is fast becoming customers’ preferred way to interact with businesses
Automated Order Taking At Restaurants
Using Eatmoji, customers can place an order, pay for it, and have their order ticket printed in the kitchen, all without tying up the phone line or an employee’s time
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